Read the below Mistress FAQ before getting in touch with me!

You can use any device you want!

My members area is fully responsive to smartphones, tablets, desktops and any other device (smart TV, console, etc).

Content cannot be downloaded.

But you will have unlimited super fast streaming from anywhere in the world (I use a top-notch service and technology for that) and have full access and unlimited viewing of all photos, galleries, stories, etc for the entire duration of your subscription.

You will be able to switch videos up to 7 different resolutions and up to 4K UHD but player normally adapt to the right one depending on your device and connection quality.

Yes.

As explained, I am not a professional Mistress, I am an amateur Femdom living a real Female Led Relationship (ie. that’s the REAL stuff).

For me, to be a Mistress is not a job, but a lifestyle. I live a “normal” life besides being a femdom on this website, therefore I care about my privacy as much as I care about yours.

I am sure you will consider this a respectful choice, if not, you are free to leave this website.

No.

I value transparency as much as privacy, therefore my side you will not have bad surprises: what you see is what you pay.

Sure, briefly summarise your problem in a few but detailed words through the below form.

You can do so through the below form.

If you have any technical or billing questions, directly check on Verotel Support page. For other questions, you may contact my sub here below:

If you have lost your password you can easily create a new one on the login page. Just hit “lost your password?” on the appearing screen.

If you don’t remember your username and/or your email get in touch with my sub.

If you have any matter related to billing, cards, etc, just get in touch with Verotel and follow the instructions.

You can easily modify your membership, changing it from a plan to another.

Once your current subscription expires, login again and select “join now”. At that stage, you will be able to pick a new plan.

Also, feel free to get in touch with Verotel support if you have questions regarding your billing. Get in touch with my sub for other questions related to plans, subscriptions, and switching plan.

First of all, don’t try to login with multiple usernames and passwords too many times because you will be automatically blocked!

Even if your subscription ended, you should be able to login normally, only you won’t be able to access my premium content.

So, if you can’t login, it is mostly because you are entering the wrong username and/or password. Be sure that you don’t have your Caps Lock activated. I suggest you to write your password in a text editor and then paste it into the field, so to be sure to have spelled it correctly.

If you still can’t login, just further read the instructions about how to restore your credentials.

MistressKym.com commits to keeping your connection secure and safe, therefore all connections to our servers are 256 bit SSL encrypted. Our technical partners do the same.

Please contact Verotel support to receive further information about this topic.

It’s extremely secure.

We cooperate with Verotel, one among the best world adult merchant. We accept all major credit cards, debit cards. It is on the market since years… there must be a reason why right?

You can do it ANYTIME and easily.

Login to your account and cancel through the “cancellation form” (make sure to follow the procedure till the end).

Keep in mind that when the billed period is over, you will not be able to access the premium content anymore. Despite that, your account will still be active in case you want to add a further subscription.

If you want to completely cancel your account and delete your personal data, login to your account and fill in the cancellation form, (make sure to cancel the subscription also with the merchant: Verotel).

Then, you will be able to cancel your personal data directly from your profile in the member area

When the billing period is over, you will have to login and go to your profile page. There you have the options to download and delete your data as per GDPR.

Once we receive the request and your billing period is over, we will delete your data and account as per the legal GDPR framework, regardless of where you come from (EU and non-EU citizens).

Refer to the GDPR FAQ section for more details.

Feel free to check Verotel FAQ pages directly on its websites. There, you will find many other information and instructions.

Verotel FAQ

Yes, we comply with GDPR for processing any personal data. See more info in my GDPR highlights.

I anonymise most of the data I collect from you. Therefore, I am unable to track you precisely.

The first digits of your IP and your email address are the only sensitive data I collect about you. I store them in agreement with the GDPR and you can ask for that data  to be downloaded and/or deleted anytime you want from your member profile page.

The rest of your sensitive data (name, surname, card info, etc) are stored in my merchants’s servers, not on this website.

I collect and process some of your sensitive data (your anonymised IP address and your email) to be able to offer you my service and for analytics purposes only. Learn more on my Privacy Policy, Terms of Service and GDPR Addendum.

I explain it in my Privacy Policy, Terms of Service, and GDPR Addendum:

As long as you are my customer I reserve the right to keep all the data I need to fulfil my contractual obligation. Nothing more than that.

But, you can at any time access your data, ask me which data I have, download it and withdraw your consent for this data to sit on my servers.

You can do that easily from your my profile page. If you decide to cancel your subscription, you can ask for your data to be completely deleted. I will only keep financial records until I meet our legal obligations.

If you want me to delete your data after your billing period is over, I will take care of your request and do so within the legal timeframe that the GDPR allows for that.

However, if you want your data to be deleted before your billing period is over, you should understand the consequences of that.

Complying with such a request to be forgotten, will, of course, cause a permanent termination of your account and subscription.

You can contact me through my online contact form.

If you want to delete your personal data (username, password, email address and anonymised IP), you can do that directly from the member area.

If you have further questions GDPR-related, including a “request to be forgotten”, “rectification”, etc., contact me via my online form. I will promptly review your request and respond in a timely manner.

Be aware that none of the information about transactions and payment methods passes through my website. I do not process nor store any data related to payment methods, transactions, personal info, etc on my end.

All of that process is totally handled by my partner Verotel. Therefore, if you have any doubt, question, or request about that, please get in touch directly with them.

Step 1: you create your affiliate account

Step 2: you login in your account, you go under “info” and copy your affiliate link

Step 3: you post it your website, or email, or other communication methods, to bring traffic to my website

Step 4: when a visitor clicks your affiliate link, lands on my website and make a purchase (any subscription) (users are tracked up to 30 days from the click)

Step 5: it will be registered as a referral for you and you will receive a commission for that

You can check the status of your affiliate link in your affiliate account. Learn more here.

You can login in you Affiliate account and go to the “statistic” section; you can use it to have control and monitor every click, sale, payouts, etc.

An affiliate link is a specific URL that contains your affiliate’s ID or username.

I am gonna use this affiliate link to record the traffic that you will be sending to my website. When a visitor clicks on the affiliate link and goes to my website, you may receive a commission if that click leads to a purchase.

You can find all the information you need in the affiliate page and in the Affiliate Program Terms of Service.

You will find everything you need to know about my Affiliate program in the Affiliate Program Terms of Service and/or in my website’s Terms of Service.

You can contact me through my online contact form.

If you have requests to modify your account information, go to your profile page or contact me via my online form.

I will promptly review your request and respond to you in a timely manner.